Free Shipping on Orders Over $100
Orangles
Orangles
Quick Actions
Deals
Affiliate
Track
Support
My Account
Quick Links
Today's Deals New Arrivals Trending Brand Outlet Sell on Orangles Help Center
Help Center - Jumia Style

How can we help you?

Find answers to common questions or contact our support team directly

Track Your Order

Check the status of your delivery and estimated arrival time

Track Order

Returns & Refunds

Learn about our return policy and request a refund

Return Item

FAQs

Find answers to the most frequently asked questions

View FAQs

Contact Support

Get in touch with our customer support team

Contact Us

Frequently Asked Questions

How can I track my order?

You can track your order by logging into your account and visiting the "My Orders" section. Alternatively, you can use the tracking number sent to your email to track your package on our website.

What is the delivery time?

Delivery times vary depending on your location and the shipping method selected. Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days.

Can I change my delivery address after placing an order?

You can change your delivery address only if your order hasn't been processed for shipping yet. Please contact our customer support team immediately if you need to change your delivery address.

What should I do if I haven't received my order?

If your order hasn't arrived by the estimated delivery date, please check the tracking information first. If there are any issues, contact our customer support team with your order number for assistance.

Contact Our Support Team

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Saiyaara